PRIVACY POLICY (UK GDPR)
1. Introduction and Contact Details of the Controller
Omnam UK Ltd is a real estate investment, development, asset management, and property operating group with activities in the United Kingdom and the European Union, including the Netherlands, France, and Italy.
At Omnam UK Ltd (“Omnam”, "we", "us", "our"), we are committed to protecting the privacy and security of personal data and processing such data in accordance with applicable data protection laws, including the UK General Data Protection Regulation ("UK GDPR"), the EU General Data Protection Regulation ("EU GDPR"), and related national legislation.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, communicate with us, or otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.
Omnam UK Ltd (company number 14157652), registered at Elsley Court, 20-22 Great Titchfield Street, London W1W 8BE is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy or our data protection practices, please contact us at info@omnamgroup.comor by writing to us at the above address.
2. What Personal Data We Collect
We may collect and process the following categories of personal data about you:
Identity data: name, title, date of birth;
Contact data: address, email address, telephone number;
Employment information (where relevant)
Financial data: bank account and payment details;
Transaction data: details of services you have purchased from us;
Technical data: IP address, browser type, device information;
Usage data: information about how you use our website and services;
Marketing and Communications data: your preferences in receiving communications from us.
We do not knowingly collect any special category data (such as data concerning health, race, religion or sexual orientation) unless strictly necessary and with your explicit consent.
3. How We Collect Your Personal Data
We collect personal data through the following means:
Directly from you, when you complete forms, correspond with us, or use our services;
Automatically, through cookies and similar tracking technologies when you interact with our website;
From third parties, including analytics providers, advertising networks, and publicly available sources.
4. Legal Basis for Processing
We will only process your personal data where we have a lawful basis to do so. The lawful bases we rely on are:
Performance of a contract: where processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract;
Legal obligation: where processing is necessary for compliance with a legal or regulatory obligation;
Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests;
Consent: where you have given your clear and unambiguous consent to processing for a specific purpose.
You may withdraw consent at any time by contacting us at info@omnamgroup.com.
5. Purposes of Processing
We process your personal data for the following purposes:
To provide and administer our services to you;
To manage our relationship with you, including notifying you of changes to our terms or policies;
To comply with applicable legal and regulatory obligations;
To send you marketing communications where you have consented or where we have a legitimate interest in doing so;
To improve our website and services through analytics and research;
To detect and prevent our business against fraud, security threats, misuse or other unlawful activity.
6. Anti-Money Laundering and Compliance Checks
We may collect and process personal data for identity verification, sanctions screening, anti-money laundering ("AML"), counter-terrorist financing ("CTF"), fraud prevention, and other regulatory compliance purposes.
This may include verification of identity documents, beneficial ownership information, source-of-funds information, and screening against regulatory and sanctions databases where required by law.
7. Marketing
We may send you marketing communications where you have requested information from us, purchased services from us, or otherwise consented to receive such communications.
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
We will continue to send service-related communications where necessary.
8. Data Sharing and Third Parties
We may share your personal data with:
Service providers and sub-processors acting on our behalf, who are contractually bound to process data only on our instructions and in accordance with applicable law;
Professional advisers, including lawyers, accountants, and insurers, subject to obligations of confidentiality;
Regulatory authorities, law enforcement agencies, or courts where required by law;
Successor entities in the event of a merger, acquisition, or business sale, subject to equivalent privacy protections.
We do not sell, rent or otherwise disclose your personal data to third parties for their own commercial purposes.
We require all third parties to respect the security of personal data and process it in accordance with applicable data protection laws.
9. International Transfers
Personal data may be transferred between entities within the Omnam group located in the United Kingdom and European Union.
Where we transfer your personal data outside the UK, we ensure that appropriate safeguards are in place, including:
Transfers to countries benefiting from UK adequacy regulations;
Use of the International Data Transfer Agreement (IDTA) or the Addendum to the EU Standard Contractual Clauses approved by the ICO;
Other appropriate safeguards as permitted under Chapter V of the UK GDPR.
We take reasonable steps to ensure your data remains protected.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting requirements.
Retention periods may vary depending on the nature of the information and our legal obligations.
11. Your Rights
You have the following rights in relation to your personal data:
Right of access: to request a copy of the personal data we hold about you (subject access request);
Right to rectification: to request correction of inaccurate or incomplete data;
Right to erasure: to request deletion of your personal data in certain circumstances;
Right to restriction: to request that we restrict processing of your data in certain circumstances;
Right to portability: to receive your personal data in a structured, commonly used and machine-readable format;
Right to object: to object to processing based on legitimate interests or for direct marketing purposes;
Rights related to automated decision-making: not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects.
To exercise any of these rights, please contact us at info@omnamgroup.com. We will respond within one calendar month of receipt of your request. We may need to verify your identity before processing your request.
12. Cookies
Our website uses cookies and similar tracking technologies to distinguish you from other users and to improve your experience. For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.
13. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at www.ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns before you contact the ICO and ask that you contact us in the first instance at info@omnamgroup.com.
Individuals located in the European Union may also have the right to lodge a complaint with the relevant supervisory authority in their country of residence, place of work, or place of the alleged infringement.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page, and where appropriate, notified to you by other means.